
Pic Credits - USAtoday
Xfinity (Comcast) is currently experiencing a wide internet outage across the U.S. Reports began Tuesday morning, with over 52,000 issues logged around 9 AM ET, particularly affecting New Jersey, Pennsylvania, and Illinois.
🔍 What We Know
- Xfinity Support acknowledged “widespread interruptions to the XFINITY Services” early today, with their network team actively working on a resolution.
- By around 11 AM ET, they confirmed these are intermittent disruptions due to a “network issue,” and they’re working towards restoring service.
- Downdetector (via KCRA) shows a major spike in outage reports, reinforcing that this is not an isolated problem.
🌐 Affected Areas
Cites with heavy reports include:
- New Jersey, Pennsylvania, Illinois
- Plus pockets of Chicago, Santa Clara, Detroit, Phoenix, Boston, and more.
✅ What You Can Do
- Check the Xfinity Status Center
- Sign in at xfinity.com/support/status to view service interruption maps and ETAs (Xfinity Community Forum).
- Use the Xfinity App
- The “Service” or “Status” section shows real-time updates specific to your area (Android Police, Reddit).
- Text Notifications
- Send OUT to 266278 (COMCST) to opt-in for alerts on outage progress and resolution (Xfinity Community Forum).
- Check Social Media
- Follow Xfinity Support on X (Twitter) for frequent updates.
⏳ Estimated Recovery Time
No official ETA yet. Xfinity states their network team is working “as quickly as possible”, but widespread outages can take several hours to resolve.
💡 Troubleshooting While You Wait
- Restart your modem/router — might restore connection if service is back on.
- Use mobile data hotspot in the interim.
- Connect to Xfinity Wi‑Fi hotspots if you’re a subscriber — many neighborhoods have available access.
- Credit eligibility? Xfinity may offer service credits automatically or let you request one after the outage.
✅ In summary:
- It’s a broad Xfinity network outage affecting multiple states.
- The company is aware and actively working on it.
- Check your Xfinity account or app for the latest updates.
- Sign up for alerts to stay informed automatically.